Refund & Cancellation

If the event is cancelled due to circumstances beyond the organizer’s reasonable control (including but not limited to bad weather, government-imposed lockdowns, riots, or natural calamities), no refunds will be issued under any circumstances.

No refund will be issued in the following cases:

• Once a pass is booked, it cannot be cancelled, exchanged, or refunded.
• Unauthorized use of this pass is strictly prohibited.
• Unlawful resale (or attempted resale) of a pass will result in seizure or cancellation of that pass without refund or other compensation.
• Duplicate passes will not be issued for lost or stolen tickets.
• Organizers reserve the right to deny entry for late arrivals.
• Entry may also be denied to individuals found to be in an inebriated or disruptive state.

If an attendee has made the payment but has not received confirmation via email and/or SMS, it is possible that the payment did not go through successfully. Once we confirm a failed order, we initiate refunds from our side. Refunds are usually processed within 5–10 business days, but depending on your bank or financial institution, it may take up to 10–12 working days (or longer in some cases) for the amount to reflect in your account.